Problems Adding Second Drive to Dual Channel EIDE/PCI

ID: Q162892


The information in this article applies to:
  • Microsoft Windows NT Workstation version 3.51
  • Microsoft Windows NT Server version 3.51


SYMPTOMS

When adding an IDE drive to the second channel of an onboard EIDE/PCI controller, Windows NT may not recognize the device. If you configure the drive as a slave and add it to the primary channel, Windows NT may produce the following error during system startup:

STOP 0x7B INACCESSIBLE_BOOT_DEVICE


CAUSE

The problem is caused by incompatibilities between the onboard dual channel EIDE/PCI controller and the Windows NT 3.51 Atapi.sys driver.


RESOLUTION

To work around the compatibility problem, perform the following steps:

  1. Install the new IDE drive on the second IDE channel as the master.


  2. Make sure that a copy of Atdisk.sys is in the %SystemRoot%\System32\Drivers directory.


  3. Use Control Panel Devices to start ATDISK and set the startup option to System.


  4. Run Disk Administrator from the Administrative Tools group and assign a drive letter to the new drive.



MORE INFORMATION

Some systems that exhibit this problem may function properly with the latest service pack for Windows NT 3.51. Other systems may require you to install Windows NT version 4.0 to achieve full functionality.

Additional query words: prodnt ATAPI ATDISK 0000007B boot reboot restart

Keywords : kbsetup ntstop ntsetup ntdriver
Version : WINNT:3.51
Platform : winnt
Issue type : kbprb


Last Reviewed: February 4, 1999
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