STOP 0x0000001e May Occur in Srv.sys When Using Down Level Client

ID: Q163855

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0
Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

A computer running Windows NT 4.0 Server can display a blue screen error message when using downlevel (LAN Man 1.0 or earlier) clients on the network.

Stop 0X0000001E (0xC0000005, 0xfcb6e8f7, 0x00000000, 0x0000004C)
KMODE_EXCEPTION_NOT_HANDLED*** Address fcb6e8f7 has base at fcb5d000 - SRV.SYS

NOTE: The second parameter in parenthesis will depend on your system configuration and may be different but will fall in range with Srv.sys.

CAUSE

This error occurs because the session table connection is set to null.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Keywords : kbnetwork NT4SP4Fix ntstop kbbug4.00 ntboot ntprotocol kbfix4.00.sp4 NTSrvWkst
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug