CSNW Clients Cannot Delete Print Jobs on NetWare Print Queue

• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows NT Server version 4.0

SYMPTOMS

Users using Client Services for NetWare (CSNW) cannot cancel print jobs that they have created on print queues on a NetWare server.

CAUSE

There is a problem in the CSNW print provider whereby it never issues the request to delete the print job to the NetWare server.

RESOLUTION

A fix is available from Microsoft Technical Support to resolve this problem.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords : kbbug4.00 kbfix4.00 kbfix4.00.sp3 NTSrvWkst
Version : 4.0
Platform : winnt
Issue type : kbbug