WinNT Err. Msg: Event ID 2018 When Srv.sys Is out of Memory

• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

When you attempt to connect to a share, you may receive a message from the server stating there is not enough resources or memory to process the command. Also, Event ID 2018 may appear in the event log.

Analysis shows that the paged pool is not overused and the error looks incorrect. This problem most likely occurs on multiprocessor computers.

CAUSE

Windows NT does not maintain the memory usage counters properly. Operations on the counters are not "atomic" while running on multiprocessor systems.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: multi-processor

Keywords : kberrmsg NT4SP4Fix kbbug4.00 kbfix4.00.sp4 ntmp NTSrvWkst
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug