Error Adding a Second Printer in Print Manager Defined by Pserv

ID: Q164364

The information in this article applies to:

Microsoft Windows NT Server versions 3.51, 4.0
Microsoft Services for NetWare versions 3.51, 4.0

SYMPTOMS

If Services for NetWare is installed on a backup domain controller (BDC) and a second logical printer is added and shared from a Novell print server running Pserver.nlm, you may receive the following message:

Access Denied.

This happens even if the passwords under File and Print services for NetWare (FPNW), Print Server in Server Manager and the Print Server Account in User Manager are left blank or are removed and reset to be the same.

This error even occurs if you follow the steps outlined in the Services for NetWare Administrator's Guide for version 4.0 page 60, "Setting up a Print Server to Service a Printer Queue on a Different File Server" exactly.

Event 539 "logon failed..." is recorded in the Security Log of Event Viewer, indicating that the <print server account> logon was unsuccessful and the account is locked out.

CAUSE

FPNW is installed on a BDC, but not on the primary domain controller (PDC) of the domain.

For more information, see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q150540
TITLE : FPNW on Domain Must be Installed on PDC

Additional query words: prodnt

Keywords : kbprint ntdomain NTSrv
Version : WINNT:3.51 4.0
Platform : winnt
Issue type : kbprb