WordPad Crashes with Wrong Version of MFC42U.DLL

ID: Q164932

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0

SYMPTOMS

After you install certain products on a Windows NT 4.0 platform, you may receive the following access violation error when you run WordPad:

Unhandled exception in Wordpad.exe RICHED32.DLL: 0XC0000005: Access Violation.

An excerpt from an example of the Dr. Watson log (DRWTSN32.LOG) generated is below:


   Microsoft (R) Windows NT (TM) Version 4.00 DrWtsn32
   Copyright (C) 1985-1996 Microsoft Corp. All rights reserved.Application
   exception occurred:
      App: exe\wordpad.dbg (pid=308)
      When: 1/27/1997 @ 8:57:34.118
      Exception number: c0000005 (access violation)

CAUSE

This problem has been seen on Windows NT 4.0 systems using applications such as Microsoft Visual C++ 4.2 Enterprise version or third-party applications which supply their own version of the file Mfc42u.dll.

RESOLUTION

To correct this problem, expand the file MFC42U.DL_ from the original Windows NT 4.0 CD-ROM into the <WinNT>\System32 directory as Mfc42u.dll.

Keywords : kbole nt32ap NTSrvWkst
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug