STOP 0x0000000A in Ntoskrnl.exe

ID: Q165456

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0

SYMPTOMS

You may receive a STOP 0x0000000A with the following parameters:


   00000000, 0000001c, 00000000, 801156f4

This problem can also appear as a process that is trying to write out a file but has stopped responding.

CAUSE

The NTFS file system driver is attempting to perform I/O to a fragmented file and does not correctly clear a required field, causing either a STOP 0xA or a deadlock condition, which causes the process to stop responding.

RESOLUTION

Apply the hotfix mentioned below.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt 0xa 0x0a

Keywords : ntstop kbbug4.00 kbfix4.00 kbfix4.00.sp2 ntfilesys NTSrvWkst
Version : 4.0
Platform : winnt
Issue type : kbbug