"Entry Point Not Found" Error with CleanSweep 3.0 and Windows NT

ID: Q166708

The information in this article applies to:

Microsoft Windows NT Server version 3.51
Microsoft Windows NT Workstation version 3.51

SYMPTOMS

After installing Service Pack 4 or Service Pack 5 in Windows NT version 3.51, the following error message may be received multiple times:

Entry Point Not Found
The procedure entry point SymSetOptions could not be located in the dynamic link library Imagehlp.dll

This error message appears frequently when you are using the computer. The file reporting the error changes.

CAUSE

CleanSweep replaces Imagehlp.dll, a Windows NT system file. The service pack upgrade replaces the CleanSweep version of this file.

RESOLUTION

To resolve this issue, use the appropriate method:

Install the service pack before installing CleanSweep version 3.0.

If CleanSweep version 3.0 is already installed, uninstall Cleansweep using its uninstall tool, and then reinstall Cleansweep.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: winlogon winfile imagehelp

Keywords : kb3rdparty kberrmsg ntboot
Version : 3.51
Platform : WINDOWS
Issue type :