OS/2 Error 1588444941 When Starting OS/2 App as a Service

ID: Q166991

The information in this article applies to:

Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
Microsoft Windows NT Server versions 3.5, 3.51, 4.0

SYMPTOMS

Your attempts to launch the OS/2-based applications may fail when started as a service with OS/2 error 1588444941. The error may still occur even though the application will launch fine in console mode.

CAUSE

The above error indicates a failure loading. This can be because of corruption in either the application or the OS/2 subsystem files.

RESOLUTION

Try to remove and reinstall the application software before you attempt to replace the OS/2 subsystem files as corrupt application files are more often the cause of the error.

To reinstall the OS/2 subsystem use EXPAND.EXE or EXPNDW32.EXE (found in the Windows NT Resource Kit) for the following files:


   OS2SS.EXE    - %SystemRoot%\System32\ 
   OS2.EXE      - %SystemRoot%\System32\ 
   OS2SRV.EXE   - %SystemRoot%\System32\ 
   NETAPI.DLL   - %SystemRoot%\System32\Os2\Dll\ 
   doscalls.dll - %SystemRoot%\System32\Os2\Dll\

Oso001.009 does not need to be expanded, but replace the file in the %SystemRoot%\System32\Os2\ with a fresh copy.

For steps to remove the OS/2 subsystem registry entries please see the following Microsoft Knowledge Base article:

ARTICLE-ID: Q94566
TITLE : GP Fault in OS/2 Subsystem

Keywords : kbtshoot ntos2ap NTSrvWkst
Version : WinNT:3.5,3.51,4.0
Platform : winnt
Issue type : kbprb