Resource and Master Domain DCs Do Not Load-Balance Validation

ID: Q167029

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0

SYMPTOMS

Generally, the first signs that the resource and master domain-domain controllers (DCs) do not load-balance validation are user complaints of slowness during logon, slow resource authentication, or logon scripts taking a long time to run. You may also discover the situation by monitoring the secure channel with the NLTEST utility from the Windows NT Resource Kit.

CAUSE

The SC_client uses standard protocol behavior to determine the possible DCs with which to set up the secure channel. It then requests a secure channel to these DCs and will establish one with whichever answers back first. This usually results in a secure channel with the DC physically closest, or over the fastest link.

The process described above presents two possible problem scenarios:

If the local DCs are too busy, or environmental conditions on the network delay the response from the local DCs, a remote DC, or one on a less-than-optimal link could be the first to respond and set up the secure channel.

A very responsive DC could end up with an uneven share of the secure channels and hence, the authentication load.

MORE INFORMATION

Windows NT uses secure channels for account validation and authentication between domain participants. The channel is set up at startup between the computer running Windows NT client (Workstation or member server) and one of its domain controllers, or between a domain controller from a trusting domain and a domain controller from the trusted domain.

NOTE: Both the Windows NT client and the trusting domain controller (DC) will be referred to as SC_clients for the remainder of this article.

This channel will remain in effect until the link goes down, one of the computers go down, or the DC is too busy to service the request(s) from the SC_client.

RESOLUTION

A new utility, Setprfdc.exe, and new functionality added to NETLOGON, allow you to direct the SC_client to a preferred DC for the secure channel.

Setprfdc.exe is a command-line utility. It may be run in batch or with the AT Scheduler. The format of the command is:

SETPRFDC <TrustedDomain> <ListOfDcsInTrustedDomain> (DC1, DC2, and so on.)

SETPRFDC handles each DC in its list in order. As it processes the list, it checks to see if the secure channel is already with DC1. If it is, it does nothing, if it is not, it will try to establish a secure channel with DC1. If it can establish the secure channel with the preferred DC1 it does so and stops. If it cannot establish with DC1 it will check to see if the currently secured channel is with DC2. If it is not with DC2, it will try to establish with DC2, and so on, until it exhausts all DCs in the command list. If it is unable to establish a secure channel with any of the preferred DCs in the list, it will leave the current secure channel intact until the next time you run SETPRFDC.

To address scenario one described above, run the utility on the affected SC_clients, listing the DCs in order of preference, usually starting with the closest or best link. This will allow you to direct them to the DC of choice.

To address scenario 2 described above, run the utility on all SC_clients, listing the DCs in an order that would accomplish load distribution for authentication requests.

Obtain the following fix or wait for the next Windows NT service pack.

This fix should have the following file details:


   05/30/97  09:13 PM               10,000 Setprfdc.exe (Intel)
   05/30/97  08:13 PM               15,632 Setprfdc.exe (Alpha)

NOTE: Service Pack 3 must be applied to Windows NT 4.0 SC_client prior to applying this fix.

For additional information, please see the following article in the Microsoft Knowledge Base:

Article ID: Q165202
Title : WinNT Client Logon in Resource and Master Domain Environment

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0.

A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Keywords : ntdomain NTSrvWkst
Version : WinNT: 4.0
Platform : winnt
Issue type : kbbug