STOP:0x0000000A While Using HP NetServer Assistant 2.5

ID: Q167232

The information in this article applies to:

Microsoft Windows NT Workstation versions 3.51, 4.0
Microsoft Windows NT Server versions 3.51, 4.0

SYMPTOMS

HP NetServer System running HP NetServer Assistant software version 2.5 fails with STOP:0x0000000A.

CAUSE

The CIOArrayMgmnt agent in NetServer Assistant 2.5 is supposed to monitor the hard disk drives, but fails. The CIOArrayMgmnt agent reports errors when in fact there are no errors.

This typically results in STOP:0x0000000A anywhere from two to seven hours later.

RESOLUTION

To resolve this problem, do either of the following:

Disable the CIOArrayMgmnt agent.

-or-

Upgrade to Net Server Assistant version 2.51.

STATUS

This problem occurs when you use Microsoft Windows NT versions 3.51 and 4.0 and HP NetServer Assistant software version 2.5.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 0x0a prodnt 0x0000000A crash crashes

Keywords : kb3rdparty ntstop ntfault
Version : WINNT:4.0
Platform : winnt
Issue type : kbprb