Unable to Print Color on OKI OJ-300C Printer

ID: Q167396

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0

SYMPTOMS

When you print to the OKI OJ-300C printer, the Color option is missing from Document Properties.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt unavailable not available Document Defaults Color Appearance Printer Properties

Keywords : kbprint kbbug4.00 kbfix4.00 ntprint kbfix4.00.sp2 NTSrvWkst
Version : 4.0
Platform : winnt
Issue type : kbbug