No RAS-Capable Devices to Add in Remote Access Setup

ID: Q168731

The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When you are running Remote Access Setup, the following error message may be displayed:

There are no RAS capable devices to add. Do you want to invoke the Modem installer to enable you to add a modem?
When you add a modem, the Add RAS Device dialog box appears, but you are unable to select a device.


CAUSE

There are no Telephony service providers installed.


RESOLUTION

To resolve this issue, follow these steps:

  1. In Control Panel, double-click Telephony.


  2. Click the Telephony Drivers tab.


  3. Verify that there is a service provider installed. Windows NT installs the Unimodem service provider by default.


Keywords : kberrmsg kbnetwork dun wintapi
Version : 4.0
Platform : WINDOWS
Issue type :


Last Reviewed: February 17, 1999
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