Connect Using The Modem Option Unavailable in Internet Mail

ID: Q169320


The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0


SYMPTOMS

When you try to configure the Internet Mail information service for Windows Messaging, the Connect Using A Modem option may be unavailable.


CAUSE

This behavior may occur if:

  • Dial-Up Networking is not installed.


  • You have not created a Dial-Up Networking phone book entry.


RESOLUTION

To resolve this issue, follow these steps:

  1. Install Dial-Up Networking. If Dial-Up Networking is already installed, skip to the next step.


  2. Click Start, point to Programs, point to Accessories, and then click Dial-Up Networking.


  3. When you receive the error message "The phonebook is empty," click OK, and then follow the instructions on the screen for creating a new phone book entry.


  4. Restart your computer.


Additional query words: prodnt

Keywords : kbnetwork kbtool NTSrvWkst ntutil
Version : 4.0
Platform : WINDOWS
Issue type :


Last Reviewed: February 18, 1999
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