Connect Using The Modem Option Unavailable in Internet Mail
ID: Q169320
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The information in this article applies to:
-
Microsoft Windows NT Server version 4.0
-
Microsoft Windows NT Workstation version 4.0
SYMPTOMS
When you try to configure the Internet Mail information service for
Windows Messaging, the Connect Using A Modem option may be unavailable.
CAUSE
This behavior may occur if:
- Dial-Up Networking is not installed.
- You have not created a Dial-Up Networking phone book entry.
RESOLUTION
To resolve this issue, follow these steps:
- Install Dial-Up Networking. If Dial-Up Networking is already installed,
skip to the next step.
- Click Start, point to Programs, point to Accessories, and then click
Dial-Up Networking.
- When you receive the error message "The phonebook is empty," click OK,
and then follow the instructions on the screen for creating a new phone
book entry.
- Restart your computer.
Additional query words:
prodnt
Keywords : kbnetwork kbtool NTSrvWkst ntutil
Version : 4.0
Platform : WINDOWS
Issue type :