Error Message: WINS Client (TCP/IP) Service Fails to Start

ID: Q170135


The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0


SYMPTOMS

When your Windows NT 4.0 computer starts, you may get a message saying a service failed to start.

In the event log, the following errors appear:

4315 - Source NETBT: Unable to read the drivers exported linkage configuration information.

7000 - The WINS Client(TCP/IP) service failed to start due to the following error: A device attached to the system is not functioning.


CAUSE

A corrupt network interface card driver or incorrect binding information can cause this problem.


RESOLUTION

Remove and re-install the network interface card driver and the TCP/IP protocol.

NOTE: If you have applied any service pack, make sure to reapply the service pack after re-installing TCP/IP and the network interface card driver. See the following article in the Microsoft Knowledge Base for more information:

Q162837 Replacing TCP/IP After SP2 Causes STOP 0x00000050

Keywords : kberrmsg kbnetwork ntprotocol NTSrvWkst
Version : WinNT:4.0
Platform : winnt
Issue type :


Last Reviewed: February 19, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.