Seagate Tape Drive Light Stays Lit After Exiting NTBACKUP

• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

On Seagate CTT8000-A (ATAPI) tape drives, when you start Ntbackup.exe, the LED activity indicator light on the tape drive lights up and stays continuously lit, even after exiting NTBACKUP. The LED will remain lit even if there is no activity from the drive. The LED will only go out if you eject the tape and re-insert it. The symptom will show up each time you execute Ntbackup.exe.

CAUSE

When NTBACKUP exits, it issues a REWIND IMMEDIATE, which ATAPI drives do not support.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Keywords : NT4SP4Fix kbbug4.00 kbfix4.00.sp4 ntbackup NTSrvWkst
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug