Unable to Print Right Margin on A5 Paper and Envelope Sizes

ID: Q170841

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0

SYMPTOMS

When printing to any Canon Bubble Jet printer supported by Canon800.dll (for example, BJC-4100), the right margins fail to print correctly for the A5 paper size and envelopes.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt BJ-30 BJ-100 BJ-200 BJ-200e BJ-200ex BJ-230 BJC-70 BJC-210 BJC-600 BJC-600e BJC-800 BJC-4000 BJC-4100 unprintable region area areas printable margins

Keywords : ntprint NTSrvWkst
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug