Non-Paged Pool Memory Leak in IRP Pool Tag

ID: Q171180

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

Running a service or an application that makes repeated SCSI ioctl calls may cause the computer running Windows NT Server to stop responding (hang).

CAUSE

The computer running Windows NT Server is running out of non-paged pool memory. This happens because an I/O request packet (IRP) is being allocated and is never released.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words:

Keywords : NT4SP4Fix ntstop kbbug4.00 kbfix4.00.sp4 NTSrv
Version : winnt:4.0
Platform : winnt
Issue type : kbbug