The information in this article applies to:
SYMPTOMSAfter you install Windows NT 4.0 Service Pack 2 (SP2) or later on a system using CardWizard for Windows NT version 2.0 or earlier, your system may stop responding (hang) during restart. CAUSE
This problem exists because Windows NT Service Packs reinstall the
Microsoft native Pcmcia.sys driver over the custom Pcmcia.sys driver
provided in The CardWizard product.
If you are running SystemSoft's CardWizard for Windows NT (support for PCMCIA) or PowerProfiler for Windows NT (support for Advanced Power Management), you must complete critical pre-installation procedures prior to installing this Service Pack. Otherwise, your computer may no longer boot after installation of Service Pack 3. These procedures can be found in the product section at http://www.systemsoft.com. WORKAROUND
To get back into the system, rename the Pcmcia.sys file found in the
%SystemRoot%\System32\Drivers directory to something else.
Q164471 Replacing System Files Using a Modified Emergency Repair Disk.After you are back in Windows NT 4.0, uninstall CardWizard by running the Card Wizard setup. Then reinstall CardWizard for Windows NT 4.0. MORE INFORMATION
SystemSoft has worked with Microsoft to provide a patch for this problem
for Windows NT 4.0 Service Pack 3.
Additional query words: PCMCIA HANG sp2 sp3
Keywords : kb3rdparty kbsetup ntsetup ntboot NTSrvWkst |
Last Reviewed: February 23, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |