Windows NT Stops Responding or Delays During Shutdown Process

• Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0
• Microsoft Windows NT Server versions 3.5, 3.51, 4.0

SYMPTOMS

When you log off or shut down Windows NT, the system may stop responding or delay for a long period of time if an application is in the process of opening a large file. Windows NT may deliver a pop-up message asking you to wait for the application to finish or to close the nonresponding application. Choosing End Task may not allow the computer to close the process and proceed with the logoff or shutdown process as expected. The file may have to load completely before Windows NT will log off or shut down properly.

This symptom may affect users running remote shutdowns and UPSs.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: log-off shut-down

Keywords : kbenv kbinterop NTInterop NTSrvWkst
Version : WinNT:3.5,3.51,4.0
Platform : winnt
Issue type : kbbug