Middle East/Thai Windows NT May Print Incorrect Characters

• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

When clients running Middle East or Thai versions of Windows NT use a printer connected to a U.S. version of Windows NT Server with "substitute with device fonts" enabled, the printed output may display the wrong characters.

For example, when printing lines of pure English text, formatted with the Arial font, to a server that had codepage 1252 loaded at the time of driver installation, the wrong characters with the right widths may be displayed. It looks as if the printer driver has taken the glyph indices and treated them as ANSI character codes.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: prodnt lpd lpr

Keywords : kbinterop kbprint NT4SP4Fix kbbug4.00 NTInterop ntprint kbfix4.00.sp4 NTSrvWkst
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug