Extra Page Printed on Epson Stylus Color Printers

• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

When printing in color mode to an Epson Stylus printer (Color, Pro, Pro XL, Pro XL+) from a computer running Windows NT 4.0, extra lines of different color may be present in the output and cause the extra data to be printed on a second page. These extra lines will print on the second page after the 3 mm top margin if the maximum printable area is used in the application.

CAUSE

With banding printers, there are normally extra lines in the last band that should not be sent, usually because they are blank. However, if the application sends data outside the "imageable" area, these extra lines are printed.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: band blank page pages

Keywords : kbprint NT4SP4Fix kbbug4.00 ntprint kbfix4.00.sp4 NTSrvWkst
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug