Error Message Appears When Creating a Demand Dial Interface

ID: Q175798

The information in this article applies to:

Microsoft Routing & Remote Access Service Update for Windows NT Server version 4.0

SYMPTOMS

When you create a demand dial interface with Routing and RAS Admin, you may receive the following error message:

An application error has occurred and an application error log is being generated. mpradmin.exe Exception access violation (0x0000005) Address (<address>)

NOTE: <address> will be a specific address on your computer.

CAUSE

This problem appears when you start Routing and RAS Admin (Mpradmin.exe) from a folder other than the System32 folder. You may also see this problem when you start the copy of Mpradmin.exe in the Routing folder instead of the copy in the %Systemroot%\System32 folder.

RESOLUTION

To solve the problem, use one of the following methods:

Start Routing and RAS Admin from the menus creating during the Routing and Remote Access Service (RRAS) installation by doing the following:
1. Click Start, and then point to Programs.
2. Point to Administrative Tools, and then click Routing and RAS Admin.
-or-

Create a shortcut on the desktop using the following information:

Target : %SYSTEMROOT%\SYSTEM32\mpradmin.exe
Start in: %HOMEDRIVE%%HOMEPATH%

For more information on how to create a desktop shortcut, please refer to the Windows NT online help.

Additional query words: dr. watson

Keywords : kberrmsg ntnetserv ntrouter NTSrv
Version : WinNT:4.0
Platform : winnt
Issue type : kbprb