RRAS Server Updates Link State Database but Not Route Table

• Microsoft Windows NT Server version 4.0
• Microsoft Routing and Remote Access Service Update for Windows NT Server version 4.0
• Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

The route table on your Routing and Remote Access Service (RRAS) server is not updated with routes from external autonomous systems (AS); however, the link state database (LSDB) is updated properly and should cause no routing issues.

CAUSE

RRAS will only update its route table with external AS routes after it has received one or more non-AS routes, such as Routing Information Protocol (RIP) version 2 for Internet Protocol announcements, Simple Network Management Protocol (SNMP) routes, or static routes.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Microsoft has confirmed this to be a problem in Routing and Remote Access Update for Windows NT Server version 4.0. This problem was corrected in the Routing & Remote Access Service Hotfix Update. You can obtain this update from Microsoft's World Wide Web Site on the Internet at the following location:

www.microsoft.com/ntserver/commserv/exec/feature/routing.asp

NOTE: Because the Microsoft Web site is constantly updated, the site address may change without notice. If this occurs, link to the Microsoft home page at the following address:

www.microsoft.com

Keywords : kbnetwork NT4SP4Fix kbbug4.00 ntnetserv ntprotocol kbfix4.00.sp4 kbinfo ntrouter NTSrv
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug