Unable to Create Zones in DNS Manager

ID: Q177119


The information in this article applies to:
  • Microsoft Windows NT Server version 4.0


SYMPTOMS

When you attempt to create any zone in Domain Name Service (DNS) Manager, you receive the following error:

The new zone could not be created because there is already a zone by
this name.


Event Viewer on your DNS server may also log one or more of the following event messages in the System event log:


   Event ID   : 100
   Source     : DNS
   Description: DNS server could not open the file 'zone name'. 

-or-

   Event ID   : 104
   Source     : DNS
   Description: Could not open Database 'zone name' for DNS. 

-or-

   Event ID   : 150
   Source     : DNS
   Description: Could not create 'zone name'. 

-or-

   Event ID   : 242
   Source     : DNS
   Description: Encountered invalid Domain username.domainname. 


CAUSE

The above issue may be caused by either of the following:

  • The user account that you are using to create the new zones contains one or more spaces in its name

    -or-


  • The built-in "SYSTEM" account does not have "FULL CONTROL" permissions on <NT_Root>\System32\DNS\.



RESOLUTION

To resolve this issue, perform one of the following:

  • Rename the current user account removing any spaces

    -or-


  • If you have an NTFS partition, verify that the built-in SYSTEM account has FULL CONTROL permissions on the %SystemRoot%\System32\DNS folder


Keywords : kberrmsg kbnetwork ntnetserv NTSrv
Version : WinNT:4.0
Platform : winnt
Issue type : kbprb


Last Reviewed: January 22, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.