Disabled Zones or Failed Reverse Queries Using DNS Root Server

• Microsoft Windows NT Server version 4.0

SYMPTOMS

Your network, which is using a Microsoft Windows NT Domain Name Service (DNS) server, may experience one or more of the following problems:

• DNS Manager on your DNS server may display some of the zone objects with a red X, indicating that they are disabled.
  
  -or-



• DNS clients on the network may be unable to resolve reverse name lookups successfully.

CAUSE

Your DNS server has its reverse zone, in-addr.arpa, configured as a subdomain of the root zone (.).

RESOLUTION

To resolve these issues, reconfigure your DNS server so that the reverse zone, in-addr.arpa, is a separate zone and not a subdomain of the root zone. Then add your PTR records or delegations within the in-addr.arpa zone.

Additional query words:

Keywords : kbnetwork nthowto ntnetserv nttcp NTSrv
Version : winnt:4.0
Platform : winnt
Issue type : kbprb