Service Pack Version Truncated in About Box

ID: Q177591

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0
Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

In the Help About box of Windows NT Explorer, the second line of text may read:

Version 4.0 (Build 1381: Service Pack 3, RC 1.

The last two digits are truncated and it should read:

Version 4.0 (Build 1381: Service Pack 3, RC 1.76)

You may be unable to determine which release candidate of the Service Pack is installed.

CAUSE

The number of characters in the text string exceeds the number allowed in the dialog box.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: missing cut off HelpAbout

Keywords : kbdisplay kbui NT4SP4Fix kbbug4.00 ntgeneral kbfix4.00.sp4 NTSrvWkst
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug