HP 350C and 750C Plotter Output Contains a Blue Background

ID: Q177612

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0
Microsoft Windows NT Server, Enterprise Edition version 4.0

SYMPTOMS

When you print to a Hewlett-Packard (HP) 350C or 750C plotter, the output may contain a blue background.

RESOLUTION

To work around this issue, change the settings on your printer device.

DesignJet 750C-Series Plotters

Change the Palette option under Pen Settings to Software on the plotter.

For information about changing the printing options, contact HP, view the plotter documentation included with your plotter, or see the HP Web site.

DesignJet 3xx-Series Plotters

Change the Pen Settings option to Use Settings From Software on the plotter.

For information about changing the printing options, contact HP, view the plotter documentation included with your plotter, or see the HP Web site.

STATUS

Microsoft is researching this issue and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords : kbenv kbprint NTSrvWkst
Version : WINNT:4.0
Platform : winnt
Issue type :