Stop 0x0000000A with IOMEGA JAZ Drive

• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Workstation version 4.0

SYMPTOMS

When the IOMEGA JAZ drive and the IOMEGA Quick.exe application are installed, you may receive the following blue screen error message when you log on to the computer using an administrative account:

Stop 0x0000000A (parameter,parameter,parameter,parameter)
IRQL_NOT_LESS_OR_EQUAL.

CAUSE

The IOMEGA Quick.exe application is installed in the Startup group to start automatically. It sends invalid system calls that are only allowed when logged on as an administrator.

RESOLUTION

Remove Quick.exe from the Startup group, and do not run it when logged on as administrator.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Keywords : kb3rdparty kbbug4.00 NTSrvWkst
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug