STOP 0x0000000A in Raspptpe.sys on a Windows NT PPTP Server

ID: Q179107


The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0
  • Microsoft Routing and Remote Access Service Update for Windows NT Server version 4.0
  • Microsoft Windows NT Server version 4.0, Terminal Server Edition


SYMPTOMS

You may experience a STOP 0x0000000A in Raspptpe.sys on a Point-to-Point Tunneling Protocol (PPTP) server running Windows NT while PPTP clients are connecting.


CAUSE

The problem can be caused by an improperly formatted PPTP control packet from a PPTP client.


RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

PPTP-fix has been superseded by PPTP3-fix. For your convenience, the English version of this post-SP3 hotfix has been posted to the following Internet location. However, Microsoft recommends that you install Windows NT 4.0 Service Pack 4 to correct this problem.
ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/hotfixes-postSP3/pptp3-fix/

You can find the original hotfix at the following Microsoft ftp site:
ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/hotfixes-postSP3/archive/pptp-fix/

WARNING: If you install the original (archived) version of this hotfix AFTER you apply the later version, your system may become unusable. Microsoft does not recommend you install the original hotfix after applying the later version.


STATUS

Microsoft has confirmed this problem could result in some degree of security vulnerability in Windows NT version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: 4.00

Keywords : NT4SP4Fix kbbug4.00 kbfix4.00.sp4 NTSrvWkst
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug


Last Reviewed: April 10, 1999
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