Possible Resolutions to STOP 0x0A, 0x01E, and 0x50 Errors

ID: Q183169


The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server, Enterprise Edition version 4.0


SYMPTOMS

Windows NT computers may stop responding (hang) with one or more of the following STOP error messages:

STOP: 0x0000000a
STOP: 0x0000001e
STOP: 0x00000050


CAUSE

These errors may be caused by one or more of the following:

  • Hardware failure (memory, processor, or motherboard).


  • Anti-virus software that is running on your computer.


  • Services installed by third-party software.



RESOLUTION

To resolve these problems, perform one or more of the following:

  • Replace the faulty hardware. You may be able to determine the faulty hardware by running diagnostics provided by the manufacturer. Please contact the hardware manufacturer for more information.


  • Disable any anti-virus software that is running on your computer. If the STOP errors no longer occur, contact the anti-virus software manufacturer about a possible upgrade.


  • Disable any third-party services that may be running. If the STOP errors no longer occur, contact the third-party manufacturer about a possible upgrade.



MORE INFORMATION

For more information on specific causes and resolutions for these error messages, please query on the exact error message.

Additional query words: norton innoculan mcafee speeddisk 0x0a 0x01e 0x50 crash hang bluescreen

Keywords : ntstop
Version : WinNT:4.0
Platform : winnt
Issue type :


Last Reviewed: February 3, 1999
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