IBM DTTA-351010 10.1 GB Drive Capacity Is Inaccurate

ID: Q183654

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0
Microsoft Windows NT Server, Enterprise Edition version 4.0
Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

Windows NT may incorrectly report the size of the 10.1-gigabytes (GB) capacity IBM DTTA-351010 fixed disk drive to be 7,550-megabytes (7.5 GB), or incorrectly report the size of the 18 GB capacity IBM DTTA-351680 fixed disk drive or a 12 GB Quantum Bigfoot TX fixed disk drive to be 8 GB even though the System BIOS supports INT 13 extensions and can see the full capacity of the drive. Note that this problem may also occur with some Maxtor DiamondMax drives larger than 8.5 GB, and may occur on some hard disks not listed here.

RESOLUTION

To resolve this problem, follow the instructions in the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q197667
TITLE : Installing Windows NT Server on a Large IDE Hard Disk

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: hard drive driver

Keywords : NT4SP4Fix kbbug4.00 kbfix4.00.sp4 NTSrvWkst
Version : winnt:4.0
Platform : winnt
Issue type : kbbug