Setup Computer Wizard Does Not Set Up Printer for Client

• Microsoft BackOffice Small Business Server versions 4.0, 4.0a
• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows 95

SYMPTOMS

The Small Business Server client setup process on a Windows 95 or Windows NT computer does not include the creation of printers.

If the Fax Client is installed, fax printers are created during the client setup process; this may be a source of confusion to SBS Administrators because the administrators are prompted for both printer and fax permissions during the creation of a user account.

CAUSE

The specification for the Setup Computer Wizard does not include setting up a printer for the client computer.

RESOLUTION

To work around this problem, use the Add Printer Wizard in the Printers folder to manually add printers to client computers.

STATUS

Microsoft has confirmed this to be a problem in Small Business Server versions 4.0 and 4.0a. We are researching this problem and will post additional information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

During the creation of a new user (Manage Users), you are prompted to give the new user permissions to both printers and faxes. After creating the user, you are prompted to run the Setup Computer Wizard. In the setup wizard, you only have the choice for installing applications, such as the Microsoft Fax Client. Because a printer is not an application, the Setup Computer Wizard will not automatically create printers on the client.

Additional query words: smallbiz install installation create scw missing

Keywords : kbbug4.00 SBS NTSrvWkst
Version : Windows:4.0,4.0a,95; WinNT:4.0
Platform : WINDOWS winnt
Issue type : kbbug