Stopping RPC Locator Service Causes Error 2186

ID: Q184139


The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server, Enterprise Edition version 4.0
  • Microsoft Windows NT Server version 4.0, Terminal Server Edition


SYMPTOMS

If you stop and restart the Remote Procedure Call (RPC) Locator Service more than once, the Services tool in Control Panel may stop responding (hang) temporarily and eventually return the following error message:

Could not stop the Remote Procedure Call (RPC) Locator service on
\\<server>.

Error 2186: The service is not responding to the control function.


RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.


MORE INFORMATION

The symptom above may also cause problems in command scripts and applications, such as Microsoft Exchange Server, that start and stop this service.

Additional query words: hung hangs slow start

Keywords : NT4SP4Fix kbbug4.00 kbfix4.00.sp4 NTSrvWkst
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug


Last Reviewed: April 10, 1999
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