Dr. Watson in Nwssvc.exe Deleting Queue and Printer from FPNW

ID: Q184228

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

When a Windows NT Server computer with Service Pack 3 and File and Print Services for NetWare installed is under a heavy load (about 850 NetWare clients and over 50 printers), you may receive a Dr. Watson error in Nwssvc.exe after deleting a print queue and then deleting a printer in Server Manager. As a result, all the user connections to the server are lost.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Keywords : NT4SP4Fix kbbug4.00 kbfix4.00.sp4 NTSrv
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug