Cryptographic Service Provider Not Working After Service Pack 3

ID: Q185253


The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Server, Enterprise Edition version 4.0


SYMPTOMS

If you install Microsoft Windows NT Service Pack 3 when Microsoft Enhanced Cryptographic Service Provider (CSP) and Microsoft CyrptoAPI versions 1.0 and 2.0 are installed on your computer, entries for the digital signature may be damaged or missing from the registry. If the CSP is not properly registered, it does not load and no error message is displayed.

The Advapi32.dll file, included with Windows NT Service Pack 3, may generate either of the following error values:

  • 0x8009001A (NTE_KEYSET_ENTRY_BAD)


  • 0x80090006 (NTE_BAD_SIGNATURE)



RESOLUTION

A fix to this problem is available that makes the necessary changes to the registry. To obtain the fix, download the appropriate self-extracting executable file:

File name Date Size Platform
Rsaalpha.exe 7/15/97 23,244 Alpha
Rsax86.exe 7/15/97 23,243 Intel


These files can be obtained from the following Microsoft FTP site:

ftp://ftp.microsoft.com/softlib/mslfiles

Each self-extracting executable file contains the following files:

  • Readme.txt


  • Rsaenh.reg


The Readme.txt file contains instructions about how to merge the required keys into your registry, and the Rsaenh.reg file contains the registry key values needed to resolve the problem.


STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows NT Service Pack 3.


MORE INFORMATION

For more information about Microsoft Enhanced Cryptographic Service Provider and Microsoft CyrptoAPI, please see the following Microsoft Web site:

http://www.microsoft.com/security/


For additional information about how to download files from the Microsoft FTP site, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q119591
TITLE : How to Obtain Microsoft Support Files from Online Services

Keywords : kbprg kbsetup ntsecurity NTSrvWkst
Version : WINNT:4.0
Platform : winnt
Issue type : kbprb


Last Reviewed: February 6, 1999
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