MSCS Service Fails to Start After Installation

ID: Q185752

The information in this article applies to:

Microsoft Windows NT Server, Enterprise Edition version 4.0
Microsoft Cluster Server

SYMPTOMS

After you install Microsoft Cluster Server (MSCS) version 1.0, you are presented with the following error message


   Microsoft Cluster Server Setup
   ------------------------------

   Microsoft Cluster Server could not be started. Setup has completed
   successfully, but the Cluster service failed on startup. Check the event
   Log for the reason. Before attempting to run setup again, you must
   uninstall the Cluster software from the "Add/Remove Programs" applet in
   Control Panel.

Furthermore, the following entry is recorded in the Event Log;


   EVENT ID - 7023
   SOURCE - Service Control Manager
   TYPE - Error
   DESCRIPTION - The Cluster Server service terminated with the following
   error: "Indicated two revision levels are incompatible"

Finally, on attempting to start the Cluster Server service manually through the Services tool in Control Panel, you get this error;

Could not start the Cluster Server service on \\<MACHINENAME>
Error 1306: Indicated two revision levels are incompatible

CAUSE

MSCS has been installed on Windows NT Workstation

RESOLUTION

MSCS is designed to be installed on Windows NT 4.0 Server, Enterprise Edition, Service Pack 3 or later.

STATUS

This behavior is by design.

Additional query words: clustering

Keywords :
Version : WinNT:4.0
Platform : winnt
Issue type : kbprb