HP LaserJet 4Si Driver Unprintable Region is Incorrect

ID: Q185765


The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0, Terminal Server Edition


SYMPTOMS

When printing to a Hewlett-Packard (HP) LaserJet 4Si printer, with the Windows NT supplied driver, using the A4 form and A4 paper size in portrait orientation, the unprintable region may be off by approximately eight millimeters (8mm).


RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: hp4si hplj4si lj print

Keywords : NT4SP4Fix kbbug4.00 kbfix4.00.sp4
Version : winnt:4.0
Platform : winnt
Issue type : kbbug


Last Reviewed: April 10, 1999
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