Memory Leak in Rasman.exe on Compaq Systems

• Microsoft Windows NT Server version 4.0

SYMPTOMS

On Compaq systems where the Remote Insight Board (RIB) is installed, the Remote Access Connection Manager Service (Rasman.exe) progressively consumes available memory at the rate of 4 KB approximately every two seconds.

CAUSE

The Compaq Remote Insight Board device (RIBWAN) is configured to accept incoming calls when it should be configured for "Dial out only" operation.

RESOLUTION

In Remote Access Service properties (Remote Access Setup), configure the RIBWAN device for "Dial out only" operation.

MORE INFORMATION

The Remote Insight Board can be installed on Compaq Proliant and Prosignia systems (with the exception of the Prosignia 200). This device is not used to accept incoming RAS calls, and so should not be configured to accept them.

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Keywords : ntras
Version : WinNT:4.0
Platform : winnt
Issue type : kbprb