Windows NT Hangs Trying to Access SuperDisk SLS-120 Disk Drive

ID: Q186770


The information in this article applies to:
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Server, Enterprise Edition version 4.0
  • Microsoft Windows NT Server version 4.0, Terminal Server Edition


SYMPTOMS

Windows NT may report a cyclic redundancy error (CRC) or stop responding (hang) when trying to access the Winstation SLS120 disk drive. You must either reset or turn off the system to recover.


CAUSE

Incorrect information was being specified when performing a read from this device.


RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: system hang fail scsi floppy

Keywords : NT4SP4Fix kbbug4.00 kbfix4.00.sp4
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug


Last Reviewed: April 10, 1999
© 2000 Microsoft Corporation. All rights reserved. Terms of Use.