Incorrect Dimensions in Executive Form with Mannesmann Driver

ID: Q186963


The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server version 4.0, Terminal Server Edition


SYMPTOMS

You are using the Executive form with a Mannesmann Tally printer driver and the form is printing 16.5 inches in length instead of the expected 10.5 inches in length.


CAUSE

When you select Executive paper size, the definition string for this size has the form length of 99 decimal lines, which is equivalent to 16.5 inches. The form length should be 63 lines or 10.5 inches.


RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: ntprint kbprint

Keywords : NT4SP4Fix kbbug4.00 kbfix4.00.sp4
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug


Last Reviewed: April 10, 1999
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