Setup Hangs When System Includes More Than Two RAW Drives

ID: Q187615

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

Windows NT Setup (text mode) stops responding (hangs) in SetupDD when the system has more than two RAW drives.

CAUSE

One requirement for Windows NT Setup is to determine that all of the drives have the same FT signature, same checksum, and same partition table status (TRUE or FALSE). SppInitializeHardDiskArcNames runs into a problem trying to match up the disks to the ARC names.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

To work around the problem, reduce the number of RAW drives to two or less.

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: stop disk probe Dell Computers Seagate

Keywords : NT4SP4Fix kbbug4.00 kbfix4.00.sp4
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug