Application Error in NTVDM Running cc:Mail Utilities

ID: Q187769


The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server, Enterprise Edition version 4.0
  • Microsoft Exchange Server, versions 5.0, 5.5
  • Microsoft Windows NT Server version 4.0, Terminal Server Edition


SYMPTOMS

When you schedule the cc:Mail Connector utilities Import.exe and Export.exe to synchronize users to and from the cc:Mail postoffice in Exchange Server, the NTVDM those utilities runs in may begin running out of resources and may cause an application error in Ntvdm.exe.


RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: crash dr. watson

Keywords : NT4SP4Fix kbbug4.00 kbfix4.00.sp4
Version : WINDOWS:5.0,5.5; WinNT:4.0
Platform : WINDOWS winnt
Issue type : kbbug


Last Reviewed: September 2, 1999
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