Random Stop 0x0000000A When Running IPX over Token Ring

• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Server, Enterprise Edition version 4.0

SYMPTOMS

Random STOP 0x0000000A error messages may occur in NDIS, NWLNKIPX, NWLNKSPX, or NTOSKRNL when running the IPX/SPX protocol over token ring.

NOTE: These problems have been experienced with IBM PCI Token Ring adapters using the Ibmtrp.sys driver. Olicom PCI Token Ring adapters have had reports of similar problems.

The Stop 0x0000000A seems to occur most often following an IPX send packet in the packet clean up routines. At times, the system may seem stable before experiencing the problem. Other times the system may fail during startup immediately following the load of the NWLNKSPX driver when the first packet attempts to be sent.

CAUSE

The cause of the problem is NDIS packet corruption caused by pool corruption. Most often, the NDIS packet header was found to be corrupt following the send of the packet on the wire. In particular, the "pNdispacket->protocolReserved->srConnFile" field was found to be corrupted.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Keywords : NT4SP4Fix kbbug4.00 kbfix4.00.sp4
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug