Err Msg: You Cannot Save While the File Is in Use by Another...

ID: Q189135

The information in this article applies to:

Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0
Microsoft Office for Windows, version 4.3
Microsoft Word for Windows, version 6.0

SYMPTOMS

When you modify a mail merge data source file that is located on a Windows NT shared network drive using Microsoft Word version 6.0, you may receive the following prompt when you attempt to save the file:


   <Maindoc>.doc is a mail merge main document that is attached to a
   data source datasrc.doc that has not been saved. Do you want to save
   <datasource>.doc?

When you click Yes, you may receive the following error message:

You cannot save while the file is in use by another process. Try saving
the file with a new name. (X:\datasrc.doc).

This behavior does not occur if you save the document to your local hard disk.

RESOLUTION

To work around this issue, use either of the following methods:

Save the mail merge data source file to your local hard disk.

Upgrade to Microsoft Word 97 for Windows or Microsoft Office 97 for Windows.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word version 6.0 and Windows NT version 4.0

Additional query words: tools main

Keywords : kberrmsg kbnetwork NTSrvWkst
Version : WINDOWS:4.3,6.0; WINNT:4.0
Platform : WINDOWS winnt
Issue type : kbprb