SCSI Adapter Is No Longer Visible from SCSI Adapters Utility If More Than 16 Devices Are on a Single SCSI Bus

• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Server, Enterprise Edition version 4.0
• Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

You have attached more than 16 devices on a single SCSI bus, but the SCSI Adapters utility in Control Panel no longer displays the SCSI adapter.

CAUSE

This utility does not allocate enough storage to hold the device information for more than 16 devices attached to one SCSI bus.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Keywords : NT4SP4Fix kbbug4.00 kbfix4.00.sp4
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug