Services for Macintosh Index Corruption on Large Volumes

• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Server, Enterprise Edition version 4.0
• Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

When you use File Services for the Macintosh, Macintosh users may report that files and/or directories that were previously visible are no longer visible from Macintosh clients. When viewed on the server itself or by PC clients, the files are viewable.

CAUSE

This issue was caused by the index not being updated with all of the change notifications that were occurring as a result of the Macintosh clients making changes to files. There was also a problem where, if the server was restarted because of a Window NT blue screen, loss of power, or a hard power-down without properly shutting down the server through the Windows UI, the index would not be rebuilt correctly when the server was restarted.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

ARTICLE-ID: Q185722
TITLE : SFM Rebuilds Indexes upon Restarting of Windows NT

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Keywords : NT4SP4Fix kbbug4.00 kbfix4.00.sp4
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug