Stop 0x1E Switching Between System Menus in Application Window

ID: Q191756

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server, Enterprise Edition version 4.0
Microsoft Windows NT Server version 4.0, Terminal Server Edition

SYMPTOMS

When a child window of the main window is created in a separate UI thread and the child window has the WS_SYSMENU style, when you switch to the child window's system menu by pressing the right arrow, the system stops responding and, eventually, after switching between other applications, the following blue screen STOP message may occur:

STOP: 0x0000001E (0xC0000005, 0xA000E0DC, 0x00000001, 0x000000E4)
KMODE_EXCEPTION_NOT_HANDLED
win32k.sys

For example, if an MDI child window is running on a separate thread and you select a menu item, such as the File menu, and then press the right arrow key, the frame or application's system menu will appear (that is, where you move, size, minimize, maximize, and so on). If you press the right arrow key again, the child window's system menu will appear. After you arrow down, the menu items are not highlighted as expected. When you switch (press ALT+TAB) to another application, the system menu remains on top and does not redraw properly.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: repaint redraws display screen bugcheck

Keywords : NT4SP4Fix ntstop kbbug4.00 kbfix4.00.sp4
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug