Winspool.drv and Kernel32.dll on Same Base Address in CHS SP3

ID: Q191765

The information in this article applies to:

Microsoft Windows NT Server version 4.0
Microsoft Windows NT Workstation version 4.0

SYMPTOMS

In the Chinese version of Windows NT 4.0 Service Pack 3, Winspool.drv is at the same base address as Kernel32.dll. If a program is linked to Winspool.drv statically, an error message appears stating that Winspool.drv is at the same base address as Kernel32.dll when the program is launched.

CAUSE

Winspool.drv has been assigned the wrong base address.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

This fix should have the following file attributes or later:


   Date     Time                  Size    File Name     Platform
   -------------------------------------------------------------
   8/20/98  02:10a                93,456  Winspool.drv  (x386)

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q154871
TITLE : Determining If Your Product Is Eligible for No-Charge Technical Support

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 Service Pack 3, Chinese version.

Keywords : kbbug4.00 kbfix4.00
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug