Point and Print Functionality with More Than 20 Driver Files

ID: Q192056


The information in this article applies to:
  • Microsoft Windows NT Server version 4.0
  • Microsoft Windows NT Workstation version 4.0
  • Microsoft Windows NT Server, Enterprise Edition version 4.0
  • Microsoft Windows NT Server version 4.0, Terminal Server Edition


SYMPTOMS

If a printer driver contains more than 20 files, it cannot be installed as a Point and Print driver from Windows NT computer to a Windows 95 computer.


CAUSE

Windows NT has a limitation on how many files Point to Print drivers can contain. In Service Pack 3 and earlier, the maximum number of files is 20. In Service Pack 4 and later, the limit has increased to 64.


RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: Point and Print canon hp deskjet software 2000

Keywords : NT4SP4Fix kbbug4.00 kbfix4.00.sp4
Version : WinNT:4.0
Platform : winnt
Issue type : kbbug


Last Reviewed: April 10, 1999
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